Check Small scale = less than 10 canvas hideaways per farm
Check Private toilets in every hideaway
Check Perfect for the whole family, from toddlers to teens
Check Peaceful experience surrounded by nature
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Got questions? We're here to answer them!

Explore our most frequently asked questions below, or get in touch with our team anytime for more information.

Will I be cold at night?

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The wood-burning stove is great at heating the hideaway throughout the year. In slightly colder months (early spring / late autumn), you'll benefit from bringing thick socks, slippers and warm pjs, but our thick duvets and fluffy pillows will keep you cosy at night.

How does it work with no electricity?

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Great question! There are oil lamps and candles provided for light, and your wood-burning stove is used to warm the tent as well as cook on. After a short time at the farm, you won't notice the lack of electricity but welcome the quieter, slower pace of life and freedom away from daily distractions.

Can I bring my dog/s?

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Most of our farms allow well-behaved dogs (kept on a lead at the farm), find out which locations on our farms page. A maximum of two dogs per accommodation is allowed, with payment of £30 per dog per stay.

Is it suitable and safe for toddlers and young children?

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Our holidays are great for younger children to explore nature and the great outdoors safely. Stove guards, cots and highchairs can be provided for your hideaway, and farmers will advise on the best places to play while at the farm itself.

How do I store food without a fridge?

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Each tent has it's own wooden cool box, with plenty of space in store your food during your stay. You'll find frozen ice packs or water bottles at the farm in a shared freezer, which you can use during your stay and swap to keep things cool.

What about toilet and shower facilities?

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Every canvas hideaway has it's own private toilet inside, bringing the luxury to traditional camping. You'll also have a hot, private shower, which could be within your hideaway, in a private hut just outside or in a shared communal block, depending on the type of hideaway you book.

What is your cancellation policy?

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We understand plans change, that's why you can request a full refund up to 6 weeks before arrival or a change of date up until 3 weeks prior to arrival. You'll even receive a 25% voucher of your booking value if cancelled more than 24 hours before arrival.

I'm not sure which farm / location to choose? Are all farms the same?

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We've got the solution! Use our Help Me Choose quiz to discover which farm is best suited to your requirements. Our canvas hideaways are the same at all locations, but each farm offers their own unique stay with welcoming hosts, gorgeous landscapes and special experiences.

Can I book for a group / more than one tent?

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Yes, we love to welcome groups of family, friends or colleagues to stay together - it really is a wonderful experience with friends. You can book more than one hideaway at checkout or for more complex bookings, call our team on 01420 80804

How can I get in touch?

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Our customer care team are always happy to help. You can call +44(0)1420 80804, email info@featherdown.co.uk or complete our contact form.
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